I placed a significant commercial order worth £1,309.02 for 132 kids’ t-shirts. The order arrived incomplete, with several items defective. There were serious printing issues and color contamination, and five t-shirts were visibly dirty and stained with ink, rendering them unsellable. The shipment arrived in a torn, open bag with no protective packaging. I shared clear photos of the damaged packaging, yet my concerns were ignored. Customer service was extremely poor; my issues were dismissed, no apologies were offered, and no accountability was taken for the damaged shipment. I was asked to pay to return faulty items for review. This level of quality control and support is unacceptable for such a significant order. I would caution any brand considering bulk orders.
Claim your business profile now and gain access to all features and respond to customer reviews.
UK based print-on-demand supplier that offers dropshipping for businesses selling t-shirts & other clothing, mugs, phone cases, tote bags, cushions, and more.
