InMotion has the best chat support 24/7. It's real folks every time. They have a searchable help database (which is terrific) but InMotion doesn't use AI or bots to manage chat. You get in line, you get a tech. For oddball problems, basic questions or security issues their Chat is fantastic. I had a cPanel email that looked fishy and my tech not only tracked down the email (legit) but explained the issue and removed the problem so I would stop getting notified for something that was essentially an artifact from earlier builds. I've been with them for years and find their entire company to be focused on their clients having a successful experience regardless of size or tech expertise.
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