inmotionhosting.com

4.2
4.2 Based on 1.2K reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Tracy Rogers
Email accounts on shared hosting are severely lacking.

This review concerns the email accounts provided with shared hosting plans. I learned from the support team that email account holders cannot reset their passwords independently, and as the admin, I cannot resend a new password reset if the first one expires. Additionally, the support team couldn't tell me how long the reset link remains valid. I was informed that I need a VPS plan for users to reset their passwords themselves, which is absurd! Password resetting is a basic feature in every email service I've encountered, including free ones. It's unacceptable that I can't find out when the only link I can send will expire. This situation is disappointing, and I will be searching for a new hosting provider.

1
Date of experience: Dec 26, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More