My recent experience has been extremely frustrating. Initially, my parcel was fine, but then it got stuck in a warehouse with no updates for over 14 days. Every time I reached out via email, I felt ignored. There were no updates at all. Suddenly, the parcel was delivered without any tracking information or an apology. It arrived looking as if it had been mishandled, completely damaged on the outside! I am absolutely livid, and every time I attempt to file a complaint, the system keeps indicating a fault.
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