The online process was quite complex, leading me to pay twice. However, once the support team clarified things for me, it went smoothly. I would have considered using the service again since it became easy once I understood it. The delivery was prompt, but unfortunately, it was very poor! My sister has a large gate with a doorbell, and no one rang it; the package was thrown over the gate and left in the rain until they discovered it. These were my sister's Christmas gifts. This was my first and last experience with this service; I will return to a different provider.
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