inpost.co.uk

4.7
4.7 Based on 415 reviews

...

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Lanna Powell
Extremely disappointing customer service experience

I contacted the service today at 11:04 seeking assistance with my locker, and the treatment I received was truly disheartening. The representative I spoke with was unhelpful, sarcastic, and consistently interrupted me while I tried to explain my situation. There was no indication of willingness to assist; he didn’t listen and made me feel as though I was a bother. Ultimately, he curtly stated he couldn’t assist me and abruptly ended the call. I was left feeling frustrated, stressed, and still facing the original issue. This ranks among the worst customer service I've encountered.

1
Date of experience: Dec 29, 2025

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