I was able to track the package without any issues, but the pickup at the store was a different story. The service indicated that the package was ready for collection, but when I arrived, I couldn't retrieve it because I hadn't received the required QR code. I attempted to reach out to the support team, but there was no phone number or email listed on the website, and the app was not helpful either. I went back to the store, and they managed to get the service to send the necessary code to my email.
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