Couldn't collect parcel as didn't get code no contact to contact you had to get shoe to sort out code and finally got my parcel. Lastlr I never asked it to be sent to parcelshop but getting code is problematic causing more work for the shop than need be. I was told that you took over yodel, they were exactly the same in that case sender wouldn't help and I couldn't get code and sho had my parcel for nearly two weeks and accepted my id to collect it as I wouldn't of been able to return as sender didn't want to know. Therefore this code you need to change this and just request id just like evri. Much easier and less hassle. Therefore the service was appalling, sends your stress levels high. Please change to accept id. That way you'll get better reviews.
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