Todays response to the ongoing saga...
This is the email I sent to Inpost (again!)
"So Vinted are saying that you said the parcel was never posted so I would like to request the following:
Confirmation that you have said this to Vinted
A copy of the CCTV from 3rd December when I posted the parcel
Confirmation that the “service locker” that opened and that my parcel was deposited in has not been opened since 3rd December
If it has been opened since 3rd December I would like to see the CCTV of the date it was opened
I am not going to simply go away when my item has disappeared once deposited within your locker. Just for your reference I also have evidence that several other people have had similar issues with the locker at this location which I will be using should I need to escalate this matter further.
I am constantly being asked when I post on Trust Pilot to contact you so you can resolve this matter for me so this is the last time I will be doing so in the hope that it can be resolved and/or the information that I have requested is provided."
Regards
Inposts Response!!!
Thanks for getting in touch with InPost UK about your parcel JJD0002213580727444 . My name is Subham and I'll be taking care of your case today.
I am sorry to hear that your parcel has yet to be received. I have checked our system and it appears your parcel has not yet entered our network.
If the sender has informed you that this item has been sent, please request that they contact Vinted directly. We will then work with Vinted to investigate this issue further.
Please do not hesitate to get back to us should you require further assistance.
THEY DON'T EVEN UNDERSTAND WHAT I AM SAYING TO THEM...
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