when I have recieved the email that the package is at the collection point I came up and it turned out I had to receive the QR code which I never did. In two days after wrigting the letter of complains to the seller I am recieving the email with qrcode.
When I come to the collection point during the assigned working hours, the door was closed and the note at the door that the worker will be back soon and phone number. No one answered by this phone number. I have been waiting for 30 minutes and had to leave.
unaccaptable.
The other day when I came up to try again the worker was very nervous and inpolite
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