inspirehardware.com

4.7
4.7 Based on 111 reviews

...

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Tamara Brooks
$40 restocking fee on a return is insane

The items I ordered unfortunately did not work in the space. They were beautiful and seemed well crafted. My reason for a 1 star is that on the $200 order that I returned, I was hit with a $40 restocking fee! Give me a break - that is bananas and nowhere did I see mention of that prior to ordering. If I had, I would not have taken the gamble in ordering from here and now that I know, I would not order again or suggest this brand to any friends. There should not be a penalty for ordering something only to find out it doesn't work in your home. That's ridiculous.

1
Date of experience: Mar 13, 2025

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