We didn't find many reviews on Inspiring Villas booking service either, but after several back and forths with the team, we decided to take the risk and go ahead to book with them. ABSOLUTELY DO NOT DO THIS. It is an unreliable service that baits and switches villas up on you at the last minute. Not worth the risk. We were planning a family vacation to Phuket and they switched villas on us three times after confirming and after putting down deposit. After they said they confirmed the first villa we chose, and swearing it was confirmed and after we bought air tickets, they said sorry they couldn't get hold of it and now said they had a different villa for us that was $1000 more a night. They said it came with half board so it was justified. By then we already had our air tickets booked so we had no choice but to go with the more expensive villa. Then a month before the trip, they said the owner wanted to move us to a sister villa because of a construction that was happening in front of it. The original villa was a 9 bedroom and they moved us to a 7 bedroom villa. We were very upset but the construction left us no choice. If you asked me they would have known about construction months ago and should have told us then. When we finally arrived to the villa (the third bait and switch), we were disappointed as it did not meet our expectations. It was modern but not luxurious, at a five star luxury villa prices but 3.75 star facilities. The views and staff were amazing, but the furniture and rooms were reminiscent of a 3.5 star motel. 3 out of 7 of the bedrooms had a horrible sewage smell that could not go away no matter how they "fixed it". The living room and dining room were cramped and not well furnished. The only saving grace was the pool, the view, and the service. We brought up all these issues to Inspiring Villas Phuket booking service and the owner and nothing was done. Stay extremely far away from Inspiring Villas. At least when you book through Airbnb or VrBo they can't switch up on you like that last minute. Very disappointed and it was not a cheap vacation for us either.
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Inspiring Villas offers a unique and sensational villa holiday experience in the finest hand-picked luxury private villa rentals in Thailand, on the islands of Koh Samui and Phuket; the holiday of a lifetime, receiving full 24/7 care from our professional team inside and outside the villa.
