We booked a family holiday through Inspiring Villas in Phuket, Thailand. Unfortunately the Covid 19 pandemic hit just before we were due to stay (mid April 2020). Inspiring villas were completely uncaring about our situation and only offered us a credit with lots of different rules around the use of the credit. For example, we had to book later this year. They didnt care whether there was any availability for later this year, whether airlines would be back again, the fact that we needed to book during australian school holidays etc. etc. Completely unreasonable. Totally stonewalled us. I would never book through them again and I would recommend that you find a more reputable agent to book through.The response below, (written 6 years later!), and yet we have still received no refund from them. If they really have improved, they would refund us, given this all happened during the start of Covid.
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Inspiring Villas offers a unique and sensational villa holiday experience in the finest hand-picked luxury private villa rentals in Thailand, on the islands of Koh Samui and Phuket; the holiday of a lifetime, receiving full 24/7 care from our professional team inside and outside the villa.
