I ordered the Flow 2 Pro from the official Insta360 website because I assumed there was a local warehouse in Australia. Unfortunately, that wasn’t the case. It took about a week just to ship the order, and the package was sent internationally, which made the delivery time much longer than expected.
The courier experience was also quite frustrating. At first, the tracking information didn’t show any useful updates. When the package was finally out for delivery, I happened to be at work. Because a signature was required, the courier took it back to the depot.
I then followed the instructions on the website and scheduled a redelivery for a specific date. However, the courier did not follow the scheduled time at all. The delivery date kept changing—first one day, then another—and unfortunately always during hours when I was not at home. In the end, I had to go to a news agency myself to collect the package.
As for the product itself, I’ve only tested it briefly so far. The build quality looks good, but I did notice the battery draining quite quickly during my initial test. I hope this improves with normal use, because if the battery continues to drain this fast, that would be disappointing.
Overall, I’m looking forward to using the gimbal more, but the shipping and delivery experience definitely needs improvement.
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Insta360 creates boldly innovative products that help people capture and share their lives. With a "Think bold" mindset, Insta360 is reimagining the limits of action cameras, 360 VR cameras and traditional photography solutions. Powered by AI, the brand's video editing software is revolutionizing the way creators make engaging content. Insta360 is dedicated to helping a new generation of athletes, creatives, adventure travelers and professionals bring their ideas to life.See more
