January 5th i placed an order the amount came out as it should have , in that order there were items not available so refunded. This reduced the overall price , obviously. I had changed tip amount and in doing so instacart took out the full amount again. So came out twice instead of one time. I contacted instacart , they said it's fine give it 7 to 10 business days and it will go back into my account. Got groceries today - March 2nd and the exact same thing happened. In January it was 60.78 and today it was 71.48. Reached out to support the minute I checked my bank account and the rep Manish gives me the same bull as the rep in January. I explained it has happened in January and I have screenshots of everything and asked him to escalate it. Bud was too dumb to understand what I was saying. Spring is near so this chick won't be using instacart ever again.
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