Sent a DM service request via the floor&decor partner site for countertop installation. Got an email that said my installer was assigned and I'd hear from him in 2 days. After 5 days, I left voice mail and sent an email to the contractor. Still no response, so after 3 more days I called the IME company. I was told management was already looking into it and they'd call me back on Monday (3 days later). I was also told that this installer (dsallservice) was the only option they had for me. It's now been 10 days later and no response from them either. So we're past 3 weeks with still no response from anyone. Meanwhile I keep getting messages from floor&decor to pick up the countertops. I give up on IME (they did NOT make it in easy!) and will find someone else.
Claim your business profile now and gain access to all features and respond to customer reviews.
Professional flooring installation by certified contractors. We coordinate your project from start to finish.