Do not use the service provider they recommend, Installation Made Easy. Working with them was one of the worst experiences of my life. Floor & Decor recommends then won't get involved when Installation Made Easy screws things up royally. Installation Made Easy acts like they're providing the actual in-home service, but really they just pass the work over to a pre-arranged general contractor. That general contractor will then subcontract the bulk of their work to a subcontractor. In some cases, the subcontractor will subcontract again. The general contractors do horrible work, they lie, they're terrible to work with, and worse in some instances. If you go back to Installation Made Easy, they refuse to do much, if anything, saying they're not a contractor. Installation Made Easy hides behind the fact they're a middle man company that merely helps you find a contractor they hand pick. Despite Floor Decor and Installation Made Easy almost certainly getting kickbacks from the work of the general contractor, they refuse to help on anything. Bottom line is - stay away from Home Decor and Installation Made Easy. They're all utterly incompetent, and you'll live to regret stepping into the store in the first place.
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