1. I received a message stating that the mechanic would arrive between 11am and 3pm. 2. At 3pm, I called the service. The representative mentioned connecting me with the mechanic, but there was no response. 3. At 3:05pm, I called again. A different agent attempted to persuade me to reschedule; I declined and requested to cancel for a refund. After multiple attempts to convince me otherwise, he finally agreed to send a cancellation form via text. I insisted on staying on the line until it was sent, but he needed to hang up first. 4. The text arrived, but it was not a cancellation form. Instead, it offered a 10% discount if I rescheduled, prompting me to respond Y or N. I selected N. 5. I called for the third time and spoke with another agent. Once again, I faced pressure to reschedule, and was told he would need to consult management regarding my refund, promising a callback. I never received that callback. This service is clearly a scam. I am now initiating a dispute with my bank regarding the charges.
Claim your business profile now and gain access to all features and respond to customer reviews.
Instant Car Fix is a privately held company based in the DMV area. The company provides mobile car repair and maintenance services to car owners at their location (home or office or any other location of choice). The company currently operates in DC, MD and VA and is rapidly expanding to other cities too.
We realized that most auto repair shops and dealerships try to upsell their services and recommend services which are not needed. Most of the times, a simple car service trip turns into an estimate worth thousands of dollars. The cheap upsell tactics consistently instills fear into customer’s mind and most people do not like walking into an auto repair shop.
A recent survey by AAA shows some staggering statistics.
Two out of three auto drivers do not trust auto repair shops.
An incredible 76 percent of those surveyed by AAA said they were recommended to buy unnecessary services.
73 percent said they were overcharged, and
63 percent said they had negative past experiences.
Nearly half (49 percent) said that they were concerned that work won’t be done correctly.
Instant Car Fix was created to solve this problem. Our goal is to provide honest quotes with quality service at the convenience of your doorsteps. We made a company you can trust, that never upsells, and believes customers should decide what services they need for their car. Our certified mechanics have years of experience working at dealerships and repair shops.
Best part – we come to you! We repair cars at location of your choice so that you don’t have to walk into an auto repair shop ever again.
At Instant Car Fix, we MAKE LIFE SIMPLE!See more
