I signed up for Ink as part of a Six Months trial deal on the purchase of a HP printer. Yet, even though it states quite clearly on my account that my subscription should not start until September, I have been charged today.
Therefore, I began a request for a refund. On being directed to their contact pages, I found that all three methods were unavailable.
Like so many other companies that operate or sell via the internet 'Ink' and 'HP' generally, are happy to take your money but reluctant to offer after sales service. Always making it a cumbersome process.
Generally poor customer service provided.
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Instead of buying cartridges, choose a flexible page-based Instant Ink printing plan. Use of the subscription cartridges, shipping, and recycling are all included in the monthly charge.
Manage your account at www.hpinstantink.com/signin