They will not give you any assistance if you donot purchase one of their ink/subscription plans. That free ink for three months is a lie you have to purchase a plan. The printer I ordered came with a color printer cartridge that was half full and the blank ink cartridge HAD NO INK AT ALL. They do this intentionally so you can call them and have to purchase ink but I rather leave it in the box and send it back than do that.
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Instead of buying cartridges, choose a flexible page-based Instant Ink printing plan. Use of the subscription cartridges, shipping, and recycling are all included in the monthly charge.
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