The support provided is quite poor. Email accounts often disconnect without any warning, leaving you unaware of issues. If you've invested time in setting up campaigns, you won’t realize they’ve halted until you manually check, and by then, it's often too late. Recently, I purchased a subscription and initiated a month-long campaign, expecting everything to proceed without issues. A few weeks later, I logged in to find my campaign paused and my email account disconnected for no apparent reason. Today, my subscription was auto-renewed without any prior notice—just an invoice for the charge. I reached out to support shortly after, but they refused to remove my payment method or provide any refund. There was no flexibility or understanding from their side. I’ve since canceled my subscription without a refund, and I am unable to remove my payment method until next month. Overall, this has been a very frustrating and disappointing experience, and I cannot recommend this service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Instantly scales your outreach campaigns with unlimited email sending accounts & warmup, b2b lead database and smart AI.
Find your leads, create your campaigns, connect your sending accounts, and watch those leads turn into customers - with one, flat-fee subscription.
Founded in 2021, Instantly is the leading sales engagement platform used by more than 20,000 customers, from solopreneurs to global agencies.
Our goal is to be the simplest tool on the market to make money with cold email.
Our North Star is helping people have the highest ROI. Every new feature has to help users make money and make that process simpler.See more
