I have an Instant Pot and part of the display screen failed. The company sent me instructions for a factory reset which did not work, so they very kindly and with no fuss sent me a new Instant Pot. The courtesy and quick diligent responses from the same named person at the company was a welcome change to doing everything online. I highly recommend them for customer service. Thanks very much.
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From the simplicity of Instant Pot, to the innovation of our Vortex air fryer range, our products make life at home easier.