Review Time
I’ve been using the Instant Vortex ClearCook Dual Basket Air Fryer 11L for a little while now and I’m really happy with it. The dual baskets are very practical because I can cook two different things at the same time, which saves a lot of time during dinner. Food comes out crispy without needing much oil and it cooks much faster than my oven. I also like the clear window so I can check the food without opening the drawer. It’s easy to use and cleaning the baskets is simple too. Overall, a great air fryer and definitely worth it for everyday cooking.
I have an instant pot vortex dual 11L air fryer, it preheats and tells you when to add food and when to turn over the food. Omg it’s amazing! Cooked food properly, so easy to use and a healthier way to cook food! Definitely recommend this product. I’ve had other air fryers in the past but this one is definitely my favourite.
Guys I have been trying to reach your customer service because an order I placed has not been delivered and it’s been over two weeks. I have had no response to emails, and your online contact form has a fault. My order number is IP425026I would be grateful if someone could please contact me. It’s completely unacceptable customer service
I can't praise customer services at Instant Pot enough. Contacted them by email with a relatively small issue and within a couple of hours I was told I was being sent a whole new replacement air fryer. I've had my air fryer 6 months and was stunned and thrilled to be sent a replacement. This is customer services at its best and I couldn't be more grateful.
I love my instant pot pro plus and use it regularly, unfortunately after 2 years it has stopped coming to pressure. Customer service was excellent, with the same customer service person promptly answering multiple emails over two days, but it became apparent that it couldn’t be fixed with factory resets etc. It’s a shame that they don’t offer a repair service and two years isn’t good for a relatively expensive product - (I deducted a star for this) - but I was offered a decent discount off a new pot, and decided to go for an Instant Pot Duo in the hope that this well established pot will be more reliable - and I didn’t want to pay so much again. Thanks to Sophia for her patient and courteous customer service.
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From the simplicity of Instant Pot, to the innovation of our Vortex air fryer range, our products make life at home easier.
