I ordered an Instant Pot on 12/10, and the website said it would be delivered by 14/10. However, I later received a DPD tracking update saying there was a delay with my parcel. When I contacted DPD, they told me the parcel might be lost and advised me to get in touch with Instant Pot UK directly.Since then, I have tried multiple times to contact Instant Pot — on 17/10, 20/10, and 21/10 — via Facebook, the online contact form, and direct email, but I have not received any reply at all. There are no other ways to reach them, and I still have no update or replacement for my order.This has been extremely frustrating and disappointing. I just want Instant Pot UK to send me the product I paid for or issue a full refund immediately.
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