I've relied on this service numerous times over the past few years and have consistently found them to be dependable and of high quality. It's fantastic to easily reach a representative through the chat; they are always willing to assist with any questions and resolve issues promptly. I recently printed 300 books that didn't turn out as I had hoped (the automatic proof-checker did caution me), and they generously reprinted them for free when I provided a new file—also updating the delivery to a weekend and changing my cover style. Having a kind, understanding, and responsive customer support team makes a tremendous difference and is truly appreciated.
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