If I could give 0 stars I would:I purchased the InstaProtek Simple Tempered Glass for iPhone 17 Pro Max and registered it correctly for warranty replacement after it cracked. Instead of sending the correct Pro Max replacement, InstaProtek sent me a privacy screen protector for the smaller iPhone 17 model.When I contacted customer support to fix the issue, I spoke with a representative named Daniel, who repeatedly told me that this was somehow my fault and that I purchased the wrong product — which is not true. I bought the correct Pro Max version originally and submitted the warranty claim properly. This was clearly a fulfillment error on their end, yet Daniel and the support team refused to take responsibility or quickly resolve it.The lack of accountability and poor customer service made this experience extremely frustrating. A warranty is supposed to protect customers, not create more problems. Based on this experience, I would not recommend InstaProtek.
Claim your business profile now and gain access to all features and respond to customer reviews.
InstaProtek is a smart electronic protection platform with unmatched nationwide coverage and backed by a top-rated provider as well as eliable 24/7 support. This easy-to-use app allows affordable on-demand protection with the push of a button.