We’ve had a really excellent experience using Instool.The software itself is fantastic overall – intuitive, reliable, and clearly designed with the end user in mind. It has made a huge difference to our operations, particularly when it comes to producing detailed and professional handover packs for our ASHP and Solar installations. The quality of the packs we’re now able to provide is noticeably higher, and our customers genuinely appreciate the level of detail and presentation.On the rare occasion that we’ve encountered any issues, the support chat has been outstanding. Responses are always quick, and any problems are resolved efficiently. It’s worth noting that these instances are few and far between, which speaks volumes about the stability of the platform.A special mention to Ian and Robert – both are incredibly professional, friendly, and always willing to make time to help when needed. Their knowledge of the industries they support really stands out, and they often go beyond just software support by offering valuable advice.It’s also great to see that the platform is continually being developed and improved, with regular updates that make it even more user-friendly.Overall, Instool has been a massive asset to our business, and we wouldn’t hesitate to recommend it.
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InsTool is a software platform for MCS and Flexi-Orb certified installers that provides a Quality Management System (QMS) with embedded automation tools for businesses installing solar PV systems, battery storage, air source and ground source heat pumps.
The platform is designed specifically for renewable installation companies that need to manage MCS compliance, Quality Management System documentation and installation administration efficiently.
Installers report saving over a day of paperwork admin time per installation by automating the creation of compliant documentation and project records.
InsTool automates many key installer workflows including DNO applications and notifications, deposit protection and IBG instructions to major approved insurers, MCS and Flexi-Orb certification generation and one-tap handover pack creation containing the required documentation for solar PV, battery and heat pump installations. The platform also generates PAS paperwork for funded installations, helping installers meet compliance and audit requirements.
Built from the ground up for the renewable sector, InsTool now supports hundreds of certified installers across England, Wales and Scotland working with solar PV, air source heat pumps, and battery systems.
Alongside the software platform, InsTool aims to deliver best-in-class service through installer training and human account-level support, helping renewable installers maintain a strong Quality Management System while reducing administrative workload.See more