I don't like being automatically renewed, I didn't ask for renewal
My account is very difficult to access as I repeatedly fail the human test.
Contact with customer service is very slow. Thankfully I didn't need to make a claim
As I said email advice was 'do nothing' if I hadn't opted in, which I didn't believe I had.i couldn't access my account due to extremely officious
Vetting for which i couldn't be recognised as human, despite the checkbox appearing to be green
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