Site misrepresents costs. I added a warmie to my cart and was told I could add another of a specific lot to my cart for free. I did and it just double my cart total. I tried making the order and reaching out to CS since the order wasn't correct only to be told the site was wrong and I needed to order two warmies to get on the specific list for free. They offered me 25% off for my trouble after cancelling my order so I could remake it. Alright. I make a new order, ordering two warmies and the third I wanted for free. The coupon code says it is invalid. Alright. I let CS know and wait. They give me another code. I try that one, says it can't be applied. Okay so I make a purchase and just reach out to CS to have the 25% off applied. Only for them to tell me they can't apply the discount because of the buying two and getting one free deal... Why offer my a consolation 25% off if I can't use it for the order I am trying to make? Wasted hours of the day trying to figure out how to buy from this site. Avoid.
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Intelex Group was founded in London in 1995 to commercialise a new and innovative way to relieve everyday aches and pains. Their revolutionary new Hot-Pak™ design was the first ever fully microwavable herbal heat pack to be sold in Europe and it was an instant success with consumers and retailers alike.
This inexpensive and easy-to-use heat pack has since won several prestigious awards for innovation and has set the industry standard for quality and safety. Hot-Pak™ is still the best selling herbal heat pack on the market today, with millions of satisfied users worldwide.
Following the incredible success of Hot-Pak™, in 1997 Intelex Group invented Beddy-Bear® - the world's first ever fully-microwavable soft toy! Their experienced design team continues to launch fresh and innovative new Warmies® each year into an ever expanding market, including Cozy Plush,Hooty, Socky Dolls and licensed ranges including heatable Bagpuss, Gromit, Boofle and YooHoo and many more exciting plush toys, all fully heatable in the microwave, making brilliant bed warming companions and great gifts for children of all ages and adult alike. See more
