Gift never shipped to me, order cancelled and company kept shipping cost. According to the tracking information it was shipped from one location in Illinois to another (I don't live in Illinois). I received an e-mail saying my order was unable to be fulfilled and a refund would be issued. However, they kept the $10 it cost to ship. It was never shipped to me and was their issue that I didn't get it. Now I'm out $10. Sounds like a scam to me!
Claim your business profile now and gain access to all features and respond to customer reviews.
Intelex Group was founded in London in 1995 to commercialise a new and innovative way to relieve everyday aches and pains. Their revolutionary new Hot-Pak™ design was the first ever fully microwavable herbal heat pack to be sold in Europe and it was an instant success with consumers and retailers alike.
This inexpensive and easy-to-use heat pack has since won several prestigious awards for innovation and has set the industry standard for quality and safety. Hot-Pak™ is still the best selling herbal heat pack on the market today, with millions of satisfied users worldwide.
Following the incredible success of Hot-Pak™, in 1997 Intelex Group invented Beddy-Bear® - the world's first ever fully-microwavable soft toy! Their experienced design team continues to launch fresh and innovative new Warmies® each year into an ever expanding market, including Cozy Plush,Hooty, Socky Dolls and licensed ranges including heatable Bagpuss, Gromit, Boofle and YooHoo and many more exciting plush toys, all fully heatable in the microwave, making brilliant bed warming companions and great gifts for children of all ages and adult alike. See more