The user interface is quite complex. It’s challenging to clearly track your transactions and fees, as the fee information is somewhat obscured. The mobile application is not very effective. Additionally, when withdrawing funds (SEPA), you must wait three days for the funds to settle, only to find out that the actual transfer date may be delayed because the balance hasn't settled yet, so be ready to wait up to a week to access your money. The support and document processing are not particularly fast, taking a few days if you’re fortunate.
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