We had the most dreadful stressful experience with InterCaribbean Airways and will NEVER fly with them again.25 minutes before check in closed at Nassau airport en route to Providenciales, Turks and Caicos the check in person demanded that we present the credit card used for the booking. We booked through a travel agent in the UK who used their credit card. Luckily the UK agent was available and on 10 minutes notice was able to email copies of the credit card and their ID to the check in person.The check in person was abrupt rude and totally lacking in customer facing skills.This airline to be avoided - our experience was simply awful and stressful.We wrote to their customer service department who never had the courtesy or professionalism to reply
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interCaribbean Airways, Ltd. is a passenger airline based in the Turks and Caicos Islands.
