I had booked a round trip flight for two from San Juan, Puerto Rico to Tortola (BVI's). Two days before our return flight we were notified the flight had been cancelled. We were offered an alternative approximately 4 hours later than the original. Accepting would have meant missing our connecting flight from San Juan to Manitoba, Canada. I was fortunate to book a workable connection on another regional airline and make our connecting flight home. The travelocity customer assistance team told us the company had refused our refund request.Itinerary Number: 72965788607434Booking ID: 2KG2YV
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interCaribbean Airways, Ltd. is a passenger airline based in the Turks and Caicos Islands.
