I had a terrible experience with my order. I placed a DELUXE bouquet two days in advance and faced multiple problems:
1) It took an excessive amount of time to complete the order due to repeated website glitches, causing constant page reloads. It was anything but smooth.
2) As a first-time customer, I had a one-time discount code for 5€, but it never worked despite numerous attempts.
3) My order arrived a DAY LATE, and there was no communication regarding the delay. When I inquired, the response was casual as if everything was fine. While delays can happen, the lack of communication and care is unacceptable.
4) I also spent time emailing for a refund, but they only offered me a 20% discount on my next purchase, which I find unacceptable since the service I PAID FOR was NOT fulfilled. This service is not recommended at all.
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Interflora Italia - Il sito web interflora.it permette l'acquisto online di fiori, piante, regali e composizioni di fiori. Interflora garantisce la consegna in poche ore e ovunque in tutto il mondo grazie ai suoi 58.000 fioristi.
