We had a lot of problems upon arrival at the Interhome-managed apartment, Le Charmoz (Chamonix, France) - no hot water (first night), no duvet for one bed (we had to go and buy one or freeze!), television did not work, parking was not on the premises (when the Airbnb website said it would be), unresponsive and uncaring host (no apology or compensation offered). There were also issues with the cleanliness - my husband found a pill (medicine) on the floor by the bed! Our recommendation is to AVOID INTERHOME!!!Update. We recieved a small reimbursement via Airbnb (after a lot of back and forth and a big hassle) and still no apology from the local hosts who refuse to take responsibility and who were more focused on telling us that they won't compensate for the duvet we had to purchase). If they had taken responsibility on day two and offered fair compensation we would have been happy. To have to fight for this very small compensation for over a week (and it is only because we booked via Airbnb that we got anything) ... not great!
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