I booked a chalet in Austria hosted by ”ALPS RESORTS” through Interhome, When I arrived I found out that the chalet is completely DIFFERENT from the pictures on the website.. and this wasn’t the only issue; the furniture was so old and dirty, the dining table was about to collapse,, the beds had bugs in them, and the kitchenware were all old and dirty; we had to wash every single thing before using and some of them weren’t cleanable.. the washer was dirty and unusable.. In conclusion, the chalet was UNLIVABLE.After contacting the customer service at Interhome, they told me that I should speak with the “ALPS RESORT” team first, and I did, but didn’t get any assistance by them.. and Interhome didn’t try to help at all.DO NOT USE INTERHOME!
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