The apartment was dirty, with dust everywhere, and the towels and linens were stained and unclean. The internet was completely non-functional, despite it being included in the contract, which was critical for my meetings. I called the emergency number but received no response for two days. They eventually fixed the internet, but it was unreliable. I was instructed to return towels and linens at an inconvenient time, yet no one was present at the office, and no one communicated with me beforehand, leaving me confused about what to do with the dirty items. I ended up leaving everything behind. They later called to explain standard procedures, but I was not a regular customer and expected a clean apartment upon arrival.
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