interiorenvy.co.uk

3.4
3.4 Based on 23 reviews

...

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Sarah Dunford
Ordered a nest of tables on 16th Jan

Ordered a nest of tables on 16th Jan. As of today I have raised a card dispute with my bank as the goods are yet to be received. I have tried contacting via the email address on receipt, got no reply. The message service on the website and got no reply, so tried Facebook messanger and got an automated reply until I stated they aren't returning my messages. They then contacted me and explained they had staff off sick. So I asked when I would be receiving my goods and agreed a date at which it was suggested that I then re chased them a few days before delivery was due to check it had been dispatched. This is poor customer service. I wouldn't recommend them at all as I don't trust I would even receive my goods so have then tried to contact to just get a refund and surprise I can't get thru on Facebook or via calls

1
Date of experience: Feb 06, 2026

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