The service relies on a courier notorious for its poor customer support and handling during deliveries. My package was misdelivered to the wrong address without any updates in the tracking. After a week of communication with the support team, they finally sent a photo of the door where it was delivered, which I recognized. Unfortunately, my package was discarded due to the incorrect address on the parcel, leaving my neighbor unaware of its arrival. After a month of emails, with their three-day response time, it is clear they have no intention of sending a replacement or issuing a refund, stating that delivering it to a neighbor is adequate. I never authorized anyone else to manage such a valuable package, especially not to a house on a different street.
Claim your business profile now and gain access to all features and respond to customer reviews.
