Review Time
The service relies on a courier known for its inadequate customer support and care during deliveries. My package was sent to the wrong address without any tracking notifications. After a week of emailing the support team, they finally provided a photo of the door where it was delivered, which I recognized. Unfortunately, my package was disposed of due to the incorrect address on the parcel, leaving my neighbor unaware of its arrival. It's been a month of back-and-forth emails, as they take three days to respond, and it's clear they have no plans to send a replacement or issue a refund, claiming that delivering it to a neighbor is sufficient. I never designated anyone else to handle such a valuable package, especially not to a house on a different street.
The service relies on a courier notorious for its poor customer support and handling during deliveries. My package was misdelivered to the wrong address without any updates in the tracking. After a week of communication with the support team, they finally sent a photo of the door where it was delivered, which I recognized. Unfortunately, my package was discarded due to the incorrect address on the parcel, leaving my neighbor unaware of its arrival. After a month of emails, with their three-day response time, it is clear they have no intention of sending a replacement or issuing a refund, stating that delivering it to a neighbor is adequate. I never authorized anyone else to manage such a valuable package, especially not to a house on a different street.
I ordered 4 UVB tubes to replace the lights for my snakes for the new year. One arrived damaged, which made me anxious, as I had difficulties with replacements from other companies before. However, a replacement bulb was offered immediately, free of charge. Excellent customer service, fostering trust.
I really enjoy this platform; delivery is consistently prompt. The customer service is also commendable, as they always respond, unlike many other sites, and they are incredibly helpful and knowledgeable. No request is too much trouble. I highly recommend them, having purchased multiple times, including for lamp setups.
Claim your business profile now and gain access to all features and respond to customer reviews.
5sgroomingproducts.com
frenchie.world
www.happytailstravel.com
harpreetsinghfamily.com
pedmets.com
julius-k9.com
www.caninecuttingclub.com
yourcatbackpack.com
trenddelivery.com
pallatts.com
