We were doing a Charity Bike ride from London to Paris and encountered a mechanical failure on my daughter’s bike. We were unable to fix the issue with the tools we had with us. We Googled a local bike shop and found the Intersport Neufchatel en Bray store. We cycled to the store. The young man at the repair section was just amazing. He found a correct fitting nut to replace the lost part and was able to get us back on our way all within 10mins….And because he found the part amongst a box of spares- he didn’t charge us anything.We’ve completed our ride to Paris. This would not have been possible without his assistance. We are extremely grateful.I don’t usually take the time to send reviews but I was truly grateful for the assistance and hence have taken the time to write the review.You guys are amazing.🙏
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