I am extremely disappointed with this company.I paid an additional £5.99 for Next Day Delivery, specifically because I needed my order quickly. However, the delivery did not arrive the next working day as promised, and I have not received any proper update regarding my shipment.Charging customers extra for a premium delivery service and then failing to provide that service is completely unacceptable. It feels very misleading and unprofessional. If you advertise Next Working Day Delivery, you should actually deliver on that promise.I have already submitted a formal complaint and I do not intend to pay for a delivery service that was clearly not fulfilled. I expect a refund for the delivery charge.Based on my experience, I cannot recommend this company.
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