I ordered an item, it doesn’t fit and so it needs returning. I go onto their website and to the returns portal, fill out the details and I get an error message - I try several times over a week and the same error message comes up, as well as using their contact form telling them their portal doesn’t work, and messaging them on Instagram, and they still haven’t contact me back. It’s absolutely ridiculous that you cannot return an item. They’ve taken my money and are ignoring me.Do not order from them, it’s a terrible company and I wish I had read the reviews before ordering.
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