Horrible customer service. I had ordered a clothing item worth roughly £25 and it had came and didn’t fit so I returned it, firstly the returns portal wasn’t working so I had emailed them and got given a QR code. Returned it as normal through evri and it had arrived at their warehouse, I wasn’t given any further information on this until I emailed and they said my return would be issued within 14 days, it had been 3 weeks and I still hadn’t had my return, I emailed again and got told they can’t do anything else and I have to take it up with Evri when they aren’t even the problem!!! BUNCH OF SCAMMERS.
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