I have been trying to return and order to ITS for a week now to no avail. Returns portal has been “down” the entire time and I have had no responses to my emails or Instagram messages. Looking into this further it would appear that Im not the only one experiencing this with ITS which is concerning as these people also all seem to be being ignored!! Surely they can’t be getting away with this?!?! Where is the “customer service” and why have ITS essentially just decided to ghost their clients? Retuning items is a customer right and I will not be held accountable for going over the 14 day period due to the issues rising from ITS. If anyone from ITS does in fact read this review I would appreciate as response and a resolve to the matter - as i’m sure many more people would as well!Awful - feels like a complete scam!
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