My full order still hasn’t arrived from an order placed on 4th March. Customer services aren’t replying via Email. Order says dispatched but no tracking?? Edit due to their response below - I have emailed both customer service email addresses (three times) and messaged on Instagram. So find it difficult to believe that they have zero communication from me. They have now replied with a tracking number for the one parcel that has arrived. Nothing about the other. I want to return the whole order given the appalling service and I do not want to support this company, however their returns portal has now been taken down and I’m unable to return?
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