In the style has always been my favourite website to shop from but I will never order from there again. I have next day delivery on my account, i placed an order to see next day wasn’t even an option anymore with no communication of this. My order then arrived after around 2 weeks, the event i wanted the clothes for had passed so i no longer needed them. I tried to return and the portal didn’t work, contacted via email to be told to return myself which cost me £3.95 i was told this wont be refunded- unsure how this is fair due to their portal been down we should receive a refund for anything over the £2.50. I was then assured the £2.50 wont be deducted on top when retuned and shock just received my refund with the £2.50 deducted. An absolute farce from start to finish, avoid!!!
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