Really panicking been trying to return something for days and return portal is down, I've popped an email over but I'm terrified I can't afford to loose the money! Please help order ITSSL-733135Update - responded to email and told me to return at my own expense, which is going to be ridiculous as it was a big order. Asked if anything else can be done. Also concerned I will return and not get refunded? Will update.Update - sent my parcel back at a cost of over £9 did it recorded delivery and they have definitely received it on 12/04/25 because they had to sign for it. Will update if I receive my refund
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