Utterly disgusting and embarrassing how ITS treat their customers. After my partner writing a review about our TERRIBLE experience, he was replied to and asked to send an email to resolve the issue. SHOCK HORROR, no reply to the email. The replies on trust pilot are just for show, don’t expect your issue to be resolved.This company have had hundreds of pounds off us and now they have both the items and the money as they have failed to refund for the return. I have asked for the items to either be returned or my money back and have had neither. ITS - you should be ashamed of yourself and from doing my own research I have become aware that I am not the only person who has experienced this with them. Taking peoples hard earned money and then failing to even communicate with them. Nothing but a gang of glorified thief's.
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