My £158 order has never arrived, no refund no communication. In my personal opinion I think this company could be going under or struggling in some way that they are not informing their customers about as I have seen online a lot of other customers with the same issue as mine. I ordered a £158 order at the beginning of July 2025. I never received a confirmation email, and my order never came. I have emailed multiple times, even had a back and forth chat over email and sent screen shots etc. for them to ignore me. Weeks have gone by now, I have no order received, no money refunded and no further communication from them. £158 is a lot of money to ignore and I’m extremely upset. Hoping a review on here may get someone’s attention on In The Style to eventually reply to me, but I’m not holding my breath. I personally would not recommend ordering from here as it is risky. This has happened to me before and luckily was sorted but this time seems they are not coping well and ignoring it but still taking orders and money from customers.
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